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Program Verification Letters Sent by NCD

Verify By Phone

(702) 344-3317 
Monday-Friday 8:00am- 5:00pm PST

Verify By Email

Include the following information: 
1. Your Name, Company & Contact Information
2. Tenant Name
3. Pending Application Number

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What is a Program Verification Letter?


1. Verifies active rental assistance PENDING application with private, state, county, or federal program. 
2. Payment Plan options 
 

If you are a Landlord, and you received an email confirming your Tenant rental assistance program enrollment. 

On the form located on the bottom right-hand side, you will see a 
Pending Application Number. This number must be provided when contacting our office by phone or email, to verify your Tenant enrollment in our Rental Relief Program. You may also check the current status of your Tenant Application (PENDING, APPROVED, OR DENIED). On the bottom left-hand side of the form, you will see Rental Assistance Requested Amount. The amount includes the past due amount and up to 3 additional rental payments. 

Please Note: The application is PENDING and has not been APPROVED. In most cases, if you have issued the Tenant an Eviction Notice the funding agencies at times may process the rental application before a court hearing in order to prevent the Tenant from becoming homeless. 



 

Eviction Notices 
As a Landlord, you are Allowed without Penalty to serve a pay or quit notice while your Tenant is enrolled in the program. 

Tenants that have entered into a lease agreement to include a current, expired or month-to-month lease agreement are REQUIRED to pay rent on or before the 1st - 5th of each month unless a later date for payments was agreed upon. The program verification letter specifies the Tenant acknowledges that they owe the rental payment (s) due. Tenants who are issued Violation Notices ARE NOT protected under the program and can be evicted. 

 

Tenants that are Denied Benefits

Tenants can get DENIED for two (2) reasons in our program. 

1. If the tenant did not return the final requested document(s) by the deadline date, the Tenant application will be DENIED. The final forms are emailed to each Tenant enrolled in our program with instructions on how to complete the form(s) and a deadline date. 

2. If a tenant applied for benefits with the intent to lie, mislead or omit important information, the application will be DENIED.  


Benefit Approvals

When your Tenant gets APPROVED for Rental Assistance, a check payment will be mailed directly to the Landlord within 7-14 Business Days

Utility Payment(s) are funded within 90 days from the date the Tenant applied. 

In some states Tenants are ALLOWED to reapply for benefits after receiving notification that the Rental Assistance was APPROVED. If your Tenant reapply for benefits the processing time for the NEW application is 30-90 days. 

        If you have QUESTIONS, you may contact us at: (702) 344-3317

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