The National Tenant Advocate Program helps tenants who reside in the United States with Tenant and Landlord dispute matters.

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NCD Licensed Tenant Advocates provides services to Tenants that include:

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 1.  Emergency rental assistance referrals to local funding agencies for tenants facing an eviction

 2.  Verification of status updates of funding program cooperation, application process time, and appointments to a Judge or 

       Landlord

 3.  Court Appearances for Tenants who have upcoming scheduled court hearing(s)

 4.  Landlord communication for Tenants who have lease violations, default payments, HOA disputes, Audits, and Repairs

 5.  Resolve all matters between a Tenant and Landlord

 6.  Residency Senior Complaints  

 

 ​There is a $250.00 non-refundable fee for the Tenant Advocate Services  

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Frequently Asked Questions

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Tenant:                    Once I hire a Licensed Tenant Advocate, do I still have to speak with my Landlord? 

NCD Answer:         No, the Advocate will take over all communication with your Landlord until your matter is

                                resolved. 

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Tenant:                    Are there additional fees associated with the Advocate services?

NCD Answer:         Yes, if a court appearance is scheduled, clients will be charged $250.00 per court appearance. 

                                 *Optional Service, Not Required

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Tenant:                   Can I file my own Tenant Answer if I receive an eviction notice?

NCD Answer:        Yes, however, Advocates' methods are more detailed with Tenant Answers, and for that reason,

                               tenants filing on their own is not recommended if you plan on reserving an Advocate to attend court.

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Tenant:                   Can my Landlord refuse to accept Rental Assistance from a funding agency?

NCD Answer:        Yes, a Landlord does not have to accept rental assistance from a tenant. Advocates seek approvals 

                               before your application is submitted.

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Tenant:                   How long can it take to get approved by the funding agencies?

NCD Answer:        It can take up to 12 months or more with some agencies that are experiencing a backlog of 2024

                               applications. Some agencies can take up to 30 days. Having an Eviction notice is a REQUIREMENT

                               for all funding agencies and can, at times, help expedite the funding process. 

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Tenant:                  Can I get evicted if I am enrolled in the Advocate Program?

NCD Answer:       Yes, evictions are denied/granted strictly by a Judge handling your eviction case. The Advocate

                              reports important details about your case to the Judge to help prevent an eviction. 

 

Tenant:                 Can an NCD Advocate initiate an Audit with my Landlord?

NCD Answer:      Yes, an Advocate may initiate an Audit by bringing the discrepancy matter to the Landlord's attention.

                             In some cases, Landlords may have up to 12 months to respond to the audit request, as accounting

                             records, camera systems, phone records, witness statements, file documents, and lease agreements are

                             checked by the Landlord. A complaint can be 

                             submitted to a state or federal agency in the event a Landlord fails to comply or respond to the audit

                             request within 6 months. 

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Tenant:                Can I still receive eviction notices while enrolled in the Advocate program?

NCD Answer:     Yes, NCD has no control over the Landlord policies or corporate decisions to initiate the eviction

                            process. 

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Tenant:                Once I pay $250.00 for an Advocate, if another issue comes up, will I have to pay $250.00 again?

NCD Answer:     Yes, the $250.00 is charged per incident. However, an Advocate may adjust fees for filings only.

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